Account Setup
- My clinician invited me, but I can't find my invite. What do I do?
- I've received an invitation to sign up, but I'm not sure what to do.
- Google Authenticator for iPhone
- Google Authenticator for Android
- How do I reset my username and password?
- How can I ensure I receive emails from Luminello?
- Is there a way to change the timestamps?
- How do I change my password in my account settings?
- How do I cancel my Luminello account?
- Why is my chart in archived status?
- I entered my email to get my username but haven't received anything yet. What can I do?
- Patient Portal FAQs
- I'm not getting my password reset email. What can I do?
- What can I do if I'm not receiving password reset emails?
- I don't remember my username or password for Luminello. What should I do?
- I received a password reset email but the link is not working. What should I do?
- I no longer have access to the email I used for my Luminello account. How can I regain access?
- Why am I not receiving a password reset email despite entering the correct credentials?