General
- Overview of patient portal
- How can I access my video appointment?
- Why is my chart in archived status?
- How do I cancel my Luminello account?
- What are some emergency resources?
- What's that green thing?
- How do I change my email address?
- How can I keep track of important messages?
- How do I upload multiple attachments at once?
- Can I delete a message from the system?
- Is my file too large to upload?
- Is there a way to change the timestamps?
- Can I use my FSA or HSA card to make payments in Luminello?
- I see more than one clinician in a group practice. How do I switch from one clinician to another in my portal?
- Accessing a deceased patient's/client's account
- Tell me more about Luminello's patient privacy policy
- How do I clear my cache and cookies in Chrome when on a Windows laptop or desktop?