How do I update the credit card on file for a family member?

If the clinician allows it, you can update your family member's payment details in the portal. Read on to learn how:

1. Make sure you have selected your family member's account by clicking on the drop-down next to "Toggle family member and/or clinician accounts here:"

2. Go to the "Patient's Billing" tab.

3. Go to the "Credit Cards" section. 

4. To delete a credit card, click on the trashcan icon next to the card you wish to delete.

5. To add a new credit card, click "Add a credit card," enter the new card details, and click "Add card" to confirm.

If you have any questions, please contact us.