How do I pay the balance due for a family member?

If the clinician allows it, you can pay your family member's balance due in the portal. Read on to learn how:

1. Make sure you have selected your family member's account by clicking on the drop-down next to "Toggle family member and/or clinician accounts here:"

2. Go to the "Patient's Billing" tab.

3. Go to the "Billing History" section, and click "Pay now." 

4. You'll be prompted to the payment screen. Select your card from the drop-down, and click "Pay now" to process the payment. 

Note: Not all clinicians offer this feature to their patients/clients/family members. Please contact the clinician if you do not see the "Patient's Billing" tab on your family member's account.

If you have any questions, please contact us.