How can I access my video appointment?

You can access your video appointment from the ''Home'' tab in your Luminello account, under the ''Next Appointment'' section. Read on to learn more.

1. Under the ''Next Appointment'' section on the home page of your Luminello account, click on the link that appears next to "Online Appointment."

2. Your clinician's waiting room will open in a new tab. Enter your name to check in, and your clinician will be automatically notified. 

Note: Please message your clinician if you do not see the video appointment details on your account. 


See below for a video walkthrough of the check-in process:

If you have any questions, please contact us

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.