How do I pay an invoice in the portal?

Note: If your clinician accepts credit card payments (please speak directly to your clinician regarding this) and you have already added your credit card information to the portal,  you can make payments to the invoices that your clinician sends. Here's how:

From the main dashboard:

1. Click on ''Pay Now''. Note: The ''Pay Now'' button will only be displayed if there are any unpaid invoices. 2. In the pop-up that ensues, you can make a total or partial payment by entering the amount in the ''Payment Amount'' field. If you have added more than one credit card to your portal, you can click on the ''Credit Card'' drop-down menu and select the correct card. Otherwise, the most recently used card will be auto-populated for you. Click "Pay now". 3. Your transaction will be processed; this might take a moment. A notification letting you know the transaction was "successfully charged" will be displayed on your screen once the payment has been processed. 

From the ''Billing'' section:

1. Click on the ''Billing'' tab on the left-hand menu or click on the ''Go To Billing'' tab in the ''Current Balance'' section. 2. By default, the Billing page lands on the "Credit Cards" tab. Here, click on ''Invoices''.  3. Click on the ''Pay'' button next to the invoice you'd like to pay. 4. In the pop-up that ensues, you can make a total or partial payment by entering the amount in the ''Payment Amount'' field. If you have added more than one credit card to your portal, you can click on the ''Credit Card'' drop-down menu and select the correct card. Otherwise, the most recently used card will be auto-populated for you. Click "Pay now".

If you have any questions, please contact us

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