How can I access a family member's portal account?

Follow the steps below to access a family member's portal account by using the "Toggle" search box to navigate the account.  

Note: This assumes that the clinician added you to the patient's profile as a family member and granted all appropriate permissions.

1. After logging in to your Luminello account, click on the "Toggle family member and/or clinician accounts here" drop-down menu.

2. Switch between your account and your family member (s) by clicking on the appropriate name. 

If you have any questions, please contact us.

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